A listing and explanation for definitive categories of business services offered by Singular IT, LLC is still being developed. In the meantime, however, the following basic services are available. Please feel free to inquire about additional services.
Business Services:
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Platform Migration Planning: Platform migrations may involve an upgrade of current systems to new software platform versions, migrating from one software platform to another, or simply replacing aging infrastructure. Doing so smoothly, without unnecessary risk and with an eye toward maximum gain from the experience, requires:
- avoiding common errors of cost-benefit analysis
- considering the alternatives for new platform selection using a methodical, objective assessment of needs and capabilities
- planning the process to minimize disruption of operations
- Policy Development Support: Information technology policies drive the infrastructure of the modern small and medium business. To the extent that they can adapt to changing times, the same is true of large enterprises, as well. In all cases, it is important to ensure that IT policy serves the goals of the organization. Even before addressing that, however, it is important to ensure that a business selects its goals based on its own needs, circumstances, and capabilities, rather than simply following examples set by competitors. Everything from identifying appropriate hiring goals and aligning procedures with those goals to establishing in-house security and software development policy to suit the organization's requirements can improve its effectiveness.
- Remote Server Management: Small organizations often cannot afford full-time IT staff. In fact, such staff is often overkill for organizations whose IT infrastructure is insufficiently complex. An approach taken by many small organizations is to have an IT professional on staff who also serves other roles for the organization. Another is to hire part-time staff. There are circumstances, however, where it makes more sense to establish a relationship with a remote administrator whose expertise is well-suited to the job, developing and maintaining automated monitoring so that the full-time staff can focus on other concerns. When the circumstances are right, such an arrangement can save the client both money and time better spent elsewhere.
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Security Assessment: Both software and networks are susceptible to security flaws when deployed. The key security concerns are:
- the architecture of the system
- the details of implementation and deployment that might improperly expose resources to threats
- unsafe usage patterns
- potential vulnerability to threats
- likelihood and cost of a threat affecting the organiztion
- cost of security measures to address a vulnerability
- Software Development and Customization: content forthcoming
- Systems Integration and Data Migration: One of the biggest and most common failures to make effective use of information technology resources in an organization is automating interactions between those resources. Integrating information systems and developing migration solutions for data between such resources -- whether tying existing resources together to minimize costly human involvement or aiding in the process of moving data from one system to another as part of a platform migration plan -- is an investment in automation, and thus in improving the efficiency and cost-effectiveness of the organization. In addition to reducing the time employees or outsource contractors must spend performing repetitive tasks, it can also help reduce time spent recovering from human error.
- Technology Selection Analysis: content forthcoming
- Usability Design Analysis: content forthcoming
- Web Presence Development: content forthcoming